# Hotel Operations KPI Dashboard

A weekly management view for guest service and revenue KPIs.

Property: ____________________  Date / shift: ____________________

## Checklist

- [ ] Record available room nights and occupied room nights
  - Notes / owner: ____________________
- [ ] Enter total room revenue, labor cost and service revenue
  - Notes / owner: ____________________
- [ ] Track request counts, SLA-met counts and average response
  - Notes / owner: ____________________
- [ ] Calculate occupancy, ADR and RevPAR
  - Notes / owner: ____________________
- [ ] Compare current period against prior and target
  - Notes / owner: ____________________
- [ ] Flag exceptions and assign improvement owner
  - Notes / owner: ____________________
- [ ] Record date, source system and metric definitions
  - Notes / owner: ____________________

## Exceptions and handover

- Exception / risk: 
- Owner: 
- Due time: 
- Completed / approved by: 

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Digital Room Service Editorial · Adapt for your own property and policies.