# Hotel Manager Shift Handover

Capture unfinished tasks, arrivals, staffing gaps, and guest escalations.

Property: ____________________  Date / shift: ____________________

## Checklist

- [ ] Shift date, property, outgoing and incoming managers
  - Notes / owner: ____________________
- [ ] Current occupancy, expected arrivals and VIP notes
  - Notes / owner: ____________________
- [ ] Critical incidents, status, escalation owner
  - Notes / owner: ____________________
- [ ] Unfinished guest requests and service SLA risk
  - Notes / owner: ____________________
- [ ] Housekeeping readiness and room blocks
  - Notes / owner: ____________________
- [ ] Staff coverage gaps and expected absences
  - Notes / owner: ____________________
- [ ] Incoming shift acknowledgement and timestamp
  - Notes / owner: ____________________

## Exceptions and handover

- Exception / risk: 
- Owner: 
- Due time: 
- Completed / approved by: 

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Digital Room Service Editorial · Adapt for your own property and policies.