GUEST EXPERIENCE · HOTEL FACILITIES
Digital Hotel Guest Guide — One Room QR, More Helpful Information
Give guests a convenient way to discover your hotel's restaurant, swimming pool, gym, spa and useful stay information. Facilities appear alongside existing room ordering and guest service experiences without proprietary guest tablets.
What can hotels publish?
Hotel teams can add informational facility cards featuring a name, location, opening hours, descriptions and instructions. They can hide unpublished content and manage multiple restaurants or amenities independently.
How does it work?
- Open Items → Services → Facilities in DigitalRoomService.
- Create a facility, add operating hours and hotel instructions, and publish it.
- Guests view the information from the Home screen of the room QR experience.
For independent hotels and boutique properties
Show breakfast service hours, pool schedules, gym locations and hotel essentials without printing new guest information sheets whenever details change. Room dining and hotel services remain separate operational functions.
Frequently asked questions
Does the hotel need dedicated guest tablets?
No. Guests can use their own phone and the existing QR experience.
Can hotels hide facilities temporarily?
Yes. Each facility can be unpublished, and temporary closures can be displayed.
Does adding a restaurant facility create an ordering menu?
No. Facilities are informational; ordering continues through existing Items and room dining workflows.