INDIA · HOTEL OPERATIONS

Digital Guest Directory for Homestays and Guest Houses in India

Definition

Homestay means a family-run property with a few rooms where the owner often hosts personally. Many states run their own homestay registration schemes; check your local rules.

Illustrative workflow; the demo uses sample data.

How it works, step by step

Start from Hotel Essentials
Predefined facility drafts to edit.
Add facilities
Breakfast, parking, Wi-Fi, terrace, bonfire area: description, location, weekly hours, temporary closure.
Publish
Only published facilities appear to guests.
Print the room QR
One per room; the guest Home shows the directory.
Link services
Optionally link a facility to a request such as 'Bonfire booking' or 'Hot water'.

What it does, and what it does not

Capabilities and limits
Area	Detail
Content	Facilities with hours, location, closure notices, image by HTTPS URL
Plan fit	Essential covers up to 10 rooms, ₹29,999/yr
Limits	No file uploader; no live 'open now' calculation
Not included	Bookings, OTA sync, guest ID/Form C

Where it fits in India

Hill homestays in Himachal, Uttarakhand, Coorg or the Northeast
Goa and Kerala guest houses with seasonal hours
Farm stays with activities that need booking
Owner-run properties where the host isn't always on site

India notes

GST: the business profile has an optional GSTIN field that prints on invoices. Rates, HSN/SAC and e-invoicing (IRN) obligations should be confirmed with your CA; IRN generation isn't included.
Payments: there is no UPI or card capture in the guest menu. Settle at the counter, POS or UPI QR as you do today.
Language: the guest ordering UI is English; Hindi marketing pages exist at /hi-in/, but a Hindi guest UI isn't claimed. Item text can be written in any language.
WhatsApp: the hotel side can open WhatsApp to share invoice details and reminders; there is no guest-side WhatsApp ordering bot.
Connectivity: guests and staff need Wi-Fi or mobile data to submit and update requests.

Compare approaches used in Indian hotels

Guest ordering approaches in India
Approach	Guest access	Hotel-side workflow	Typical trade-off
Intercom / phone to reception	Dial reception	Verbal handoff, paper KOT	No record; reception overloaded at check-in/out
WhatsApp to a hotel number	Message the hotel	One shared phone, manual forwarding	Familiar to guests, but no room context, routing or audit; a staff phone becomes the system
Printed / PDF QR menu	Scan to view	Orders still by phone or WhatsApp	Cheap; menu only
Dedicated in-room tablets	Device per room	Vendor-managed	Hardware cost, charging and theft risk for small properties
Browser room QR platform (DigitalRoomService)	Scan room QR, no app	Command Center, KDS, staff tasks, room bill records, GSTIN on invoices	Needs Wi-Fi/mobile data and a setup pass

General categories, not claims about named vendors.

India pricing in INR (published catalogue)

Plans are a fixed price per property, billed annually or quarterly and sized by maximum rooms. The launch terms include a 30-day trial.

DigitalRoomService India plans (catalogue 2026-10-19)
Plan	Annual	Quarterly	Rooms	Staff	KDS	Per room/month*
Essential	₹29,999/yr	₹10,999/qtr	10	4	1	₹250
Signature	₹54,999/yr	₹18,999/qtr	25	8	2	₹183
Elite	₹94,999/yr	₹30,999/qtr	50	15	4	₹158
Grand	₹1,59,999/yr	₹49,999/qtr	99	30	6	₹135
Royal	₹2,39,999/yr	₹74,999/qtr	149	50	10	₹134
Royal Plus	₹3,39,999/yr	₹1,04,999/qtr	250	80	15	₹113

*Comparison only: annual price ÷ 12 ÷ maximum rooms. GST treatment of the subscription isn't stated here, so confirm on the India pricing page or with us before purchase. Royal Plus activation is subject to a capacity review.

Frequently asked questions

Is a 4-room homestay too small for this?

Essential covers up to 10 rooms. Whether it pays off depends on your request volume; try the 30-day trial.

Does it handle Form C or guest ID?

No. Foreign guest registration and ID collection stay with your existing process.

Can I add nearby places?

Yes, as facility entries with description and location text.

Does it work on weak mobile data?

It is a light browser page, but the guest and staff phones need connectivity to submit requests.

More India guides

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